Privacy Policy
Welcome to E-Ladeen! Our Privacy Policy has been created to transparently outline how we handle your personal information. We value your confidence and trust in E-Ladeen because we wouldn’t be here without our customers. Therefore, we follow best practices to protect your privacy. Please review our Privacy Policy below to understand our commitment to the transparent handling of your data.
If you have any questions about this policy, please contact us at support@eladeen.com.
Scope of Policy
This Privacy Policy applies solely to our website and mobile application. E-Ladeen is not responsible for any claims from third-party sites or services that may be linked on our platform.
Types of Information We Collect
Personal Information
Personal Information refers to details that identify you as an individual. E-Ladeen may collect the following types of Personal Information:
- Full Name
- Email Address
- Mailing Address
- Phone Number
- Credit Card Number
- Any other information you voluntarily submit
If you do not want us to have access to this information, please do not provide it through our website, mobile application, or call center. Note: Do not share sensitive information, such as credit card details or login credentials, with any agent under any circumstances.
Use of Personal Information
At E-Ladeen, we take your privacy and the confidentiality of your Personal Information seriously. We do not share or disclose your Personal Information without your consent. Specifically:
- No Unauthorized Sharing: E-Ladeen does not sell, share, license, or rent your Personal Information to any third party except as specified in this Privacy Policy.
- Withholding Information: If you choose to withhold Personal Information, certain parts of our website and features may be unavailable to you.
- Communication: You may also choose to contact E-Ladeen via email, live chat, or social media. We will handle any Personal Information shared in these communications according to our Privacy Policy.
Automatic Collection of Non-Personal Information
Our platform may automatically collect certain non-personal data to improve user experience. Non-personal information collected includes:
- Browser type
- IP address
- Date and time of website access
- Pages visited on our website
- Internet address from which you linked to our website
This non-personal information helps us analyze customer trends and enhance user experience.
Information We Use
Personal Information collected by E-Ladeen is used for the following purposes:
- Providing services and customer support
- Improving website performance
- Responding to user inquiries
- Ensuring website security
With user consent, Personal Information may be shared with the following third parties to fulfill service requirements:
- Airlines
- Hotels
- Bus Services
- Cargo Services
- Event Organizers
- Cinemas
- Car Rental Companies
Cookies and Tracking
Some pages on our website use “cookies” to enhance your experience. Cookies allow us to customize your experience based on recent website activity and preferences. You may choose to accept or decline cookies via your browser settings.
Data Removal
If you would like to request the removal of your personal information from our records, please contact us at support@eladeen.com. We will process your request to remove partial or complete information as specified.
